Privacy Policy
Effective Date: 1st August 2026
At ForMyBuddy (accessible via https://formybuddy.com/), accessible to all pet lovers across India, we value the trust you place in us when purchasing grooming and hygiene products for your furry companions. Protecting your personal information and maintaining your privacy is our top priority.
This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you visit or purchase from ForMyBuddy, we collect certain personal information to process your orders and enhance your shopping experience:
- Personal Identifiable Information: Name, shipping address, billing address, phone number, and email address provided during checkout or account creation.
- Order & Transaction Details: Products purchased, order history, and payment status (we do not store sensitive credit/debit card numbers or UPI PINs on our servers; payments are processed securely through RBI-compliant payment gateways).
- Automated Data: IP address, browser type, device information, and pages visited on our store through cookies to improve site performance and user experience.
2. How We Use Your Information
We process your data strictly for legitimate business purposes, including:
- Processing, fulfilling, and delivering your pet care orders via our trusted courier partners.
- Sending order updates, shipping notifications, and tracking details via SMS, WhatsApp, or Email.
- Providing responsive customer support via
formybuddycare@gmail.com. - Improving our website usability, product offerings, and customer service based on site feedback.
- Sending optional marketing communications or promotional offers (you may opt-out at any time).
3. Sharing Your Information
We respect your privacy and never sell, rent, or trade your personal data to third parties for marketing purposes. We only share necessary data with trusted third-party service providers who assist us in operating our business:
- Logistics & Courier Partners: Name, delivery address, and phone number are shared with logistics providers solely for delivering your order.
- Payment Gateways: Encrypted transaction details are processed by secure payment partners to confirm payment authorization.
- Legal Requirements: We may disclose information if required to do so by Indian law, court orders, or government regulations.
4. Data Security & Storage
We implement strict technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.
- All transaction data on our website is protected using SSL (Secure Sockets Layer) encryption.
- Access to personal data is restricted to authorized personnel who require it to complete service requests.
5. Cookies Policy
Our website uses cookies to enhance browsing experience, remember shopping cart items, and collect analytics on site traffic. You can choose to disable cookies through your browser settings, though doing so may limit access to certain features of our online store.
6. Your Data Protection Rights
Under applicable data protection laws (including the Digital Personal Data Protection Act, 2023), you have the right to:
- Access, update, or correct your personal information stored with us.
- Request the deletion of your personal details from our active database (subject to legal or accounting retention obligations).
- Opt-out of receiving promotional or promotional marketing emails by following the unsubscribe link in our emails or contacting support.
7. Third-Party Links
Our website may contain links to third-party services or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies when leaving our site.
8. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us & Grievance Redressal
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us at:
- Brand / Company: ForMyBuddy
- Customer Support Email: formybuddycare@gmail.com
- Official Website: https://formybuddy.com/
Note: This privacy policy draft is created for ForMyBuddy’s e-commerce website operations in India. Ensure it is periodically reviewed to meet changing regulatory guidelines